Privacy Policy
Effective Date: September 26, 2025
1. Introduction
Welcome to YSC Acupuncture. Your privacy is of the utmost importance to us. This Privacy Policy outlines how YSC Acupuncture ("we," "us," or "our") collects, uses, protects, and discloses your information when you visit our website (https://yscacupuncture.com/), book appointments, or otherwise interact with us.
As a healthcare provider, we are committed to protecting the confidentiality of your Personal Information and your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.
2. Information We Collect
We may collect the following types of information:
Personal Identifiable Information (PII): This is information that can be used to identify you directly.
Contact Data: Name, email address, phone number, mailing address.
Demographic Data: Date of birth.
This information is typically collected when you fill out a contact form, new patient forms, or schedule an appointment through our online booking system.
Protected Health Information (PHI): This is sensitive information related to your health.
Health Data: Medical history, symptoms, treatment plans, diagnoses, and any other health-related information you provide during consultations or on intake forms.
PHI is collected with your consent and is handled with the highest level of security and confidentiality, as required by HIPAA.
Financial Information:
Payment Data: Credit card numbers and billing information. Please note: We use a secure, third-party payment processor to handle all transactions. YSC Acupuncture does not store your full credit card details on our servers.
Technical Information:
Usage Data: Information about how you access and use our website, including your IP address, browser type, device type, pages visited, and the duration of your visit. This is often collected automatically through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Manage Our Services: To schedule and confirm appointments, conduct wellness consultations, create custom herbal formulas, and maintain your patient records.
To Communicate With You: To send appointment reminders, respond to your inquiries, and provide information you have requested.
For Billing and Payment: To process payments for services and products rendered.
For Marketing and Outreach: With your explicit consent, we may send you newsletters, health tips, or information about our services. You can opt out of these communications at any time.
To Improve Our Website: To analyze website traffic and user behavior to enhance user experience and improve our services.
To Comply with Legal Obligations: To meet our legal, regulatory, and professional obligations, including medical record-keeping and HIPAA compliance.
4. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information. We will only share your information in the following circumstances:
With Third-Party Service Providers: We may share information with trusted vendors who perform services on our behalf, such as our online scheduling software, payment processor, and email marketing platform. These providers are contractually obligated to protect your information and are not permitted to use it for their own purposes.
As Required by Law: We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or other legal process.
Protection of Protected Health Information (PHI): Your PHI will not be disclosed for any purpose not outlined in our HIPAA Notice of Privacy Practices without your express written authorization.
5. Data Security
We have implemented reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. These measures include data encryption, secure servers, and internal policies that limit access to your information to authorized personnel only. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.
6. Your Rights and Choices
Access and Correction: You have the right to request access to and correct any inaccuracies in your personal and health information.
Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of the email.
Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies, but this may affect the functionality of our website.
7. HIPAA Notice of Privacy Practices
As a healthcare provider, our detailed policies regarding the use and disclosure of your Protected Health Information (PHI) are legally governed by HIPAA. A complete copy of our Notice of Privacy Practices is provided to all new clients at their first appointment and is available upon request. This document provides more detailed information about your rights concerning your health information.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies when you leave our site.
9. Children's Privacy
YSC Acupuncture is committed to protecting the privacy of our younger clients. We provide services to children and adolescents with the explicit consent of a parent or legal guardian.
In accordance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information online from children under the age of 13 without first obtaining verifiable consent from their parent or guardian. Any information about a minor is collected directly from, and with the permission of, their parent or guardian for the sole purpose of providing our healthcare services.
Parents or guardians have the right to review the information we have collected about their child and can request its deletion, subject to legal and medical record-keeping requirements.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a new "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
YSC Acupuncture 1222 Ave M, Suite 202, Brooklyn, NY 11230 Phone: (516) 712-6360 Email: info@yscacupuncture.com