Frequently Asked Questions

Treatments

  • We are open on the following days and times:

    Office Hours:

    Monday: 12:00 PM - 7:00 PM (Last appt. @ 6:00 PM/6:15 PM

    Tuesday & Thursday: 1:00 PM - 7:30 PM (Last appt. @ 6:15 PM/6:30 PM)

    Saturday: 12:00 PM - 4:30 PM (Last appt. @ 3:15 PM/3:30 PM)

    *Please note: Last appointment time may vary based on your appointment type.

  • Acupuncture is a traditional East Asian medicine practice that involves inserting thin, sterile needles into specific points on the body to balance energy, improve circulation, and promote natural healing.

  • Acupuncture treats a wide range of conditions including post-stroke recovery, women’s health issues, cancer, pain management, stress, insomnia, hormonal imbalances, digestive issues, fertility support, post-partum recovery, and sports injury recovery.

  • Most patients feel minimal to no pain during treatment. You may experience a slight tingling or warming/heavy sensation at the insertion points, but overall the treatment is relaxing.

  • Reach out to us for all of our pricing information and options!

  • Unless we say otherwise, each treatment is typically 45 minutes to 1 hour long. 

  • It all depends on you! How severe your symptoms are, how your body reacts to treatment, and whether or not you take our herbal medicine if prescribed – the herbs will help you feel better faster.

  • We recommend wearing loose, comfortable clothing that allows easy access to areas like your arms, legs, and back. Many treatments involve these areas, so sleeves and pant legs that can be rolled up are ideal.

  • During your first session, Young Choi will meet with you and, together with Grandmaster Choi, conduct a detailed health consultation and diagnosis. They will take time to understand your symptoms, health history, and goals to create a personalized treatment plan tailored to your needs. The session typically includes an acupuncture treatment and may also include recommendations for lifestyle adjustments or herbal remedies, such as those from GM Choi’s Miracle Method.

  • Cupping is a therapy that uses suction cups to improve circulation, reduce muscle tension, and promote healing. It’s safe when performed by a licensed practitioner and may leave temporary marks that fade within a few days.

  • We follow strict sanitation protocols, use single-use needles, and thoroughly disinfect treatment rooms between patients. Masks are recommended for certain sessions.

  • Yes! Acupuncture complements many other wellness practices, such as physical therapy, chiropractic care, and fitness routines. Please inform your practitioner of any treatments you’re receiving.

  • Yes! In addition to acupuncture, we offer herbal consultations, cupping therapy, fitness coaching and nutritional guidance to support your overall wellness.

Herbal Medicine & Post-Treatment

  • Yes, we offer consultations to provide personalized recommendations for herbal remedies and nutrition to support your health goals.

  • Our herbal medicines are 100% vegan, all natural, and do not contain animal products. 

  • Normal reactions to acupuncture treatments include feeling refreshed, feeling pain-free, feeling a little drowsy and/or lightheaded – but again, all normal! Just make sure to take it easy, drink some water, and get ready for a great night of sleep!

  • Mild side effects, such as slight soreness or fatigue, are normal and temporary. Most patients feel relaxed and rejuvenated after their session. If soreness occurs, it usually resolves within 2-3 days. Gently massaging the area or applying a warm compress can help ease any discomfort.

  • It’s recommended to drink plenty of water, avoid intense exercise for the rest of the day, and take some time to relax and let your body heal.

Payments & Insurance

  • We accept both cash, all major credit cards, and HSA/FSA card payments. We also are a partner with CareCredit. Payment is due at the time of service unless prior arrangements have been made.

    You can view all of our payment methods here.

  • We currently accept Aetna, Cigna, and UnitedHealthcare. If you’re unsure about your coverage, we recommend contacting your insurance provider or reaching out to our office for verification assistance.

Cancellation & Refund Policy

  • We require a minimum of 24 hours’ notice to cancel or reschedule an appointment. This allows us to offer the time slot to another client.

  • You can cancel or reschedule by calling (516) 712-6360, emailing info@yscacupuncture.com , use our online booking system AcuSimple (only if you booked your appointment here), or on Zoc Doc (only if you booked your appointment here).

  • Missing a scheduled appointment without providing any prior notice is considered a "no-show." In this event, you will be charged the full price of the scheduled service. The fee will be automatically charged to the credit card on file that was used to secure the booking.

    We understand that true emergencies can occur. Please contact our office as soon as you are able in such situations, as we review them on a case-by-case basis.

  • All acupuncture services are non-refundable. We encourage clients to communicate in advance if they need to reschedule, following our 24-hour cancellation policy.

  • No. Due to the nature of herbal medicine and our commitment to safety and quality control, all herbal products are final sale and non-refundable.

  • All services and products, including wellness consultations, bundles, and physical goods, are non-refundable. This policy ensures fairness and consistency in our practice.

  • We understand preferences may vary. However, since our herbal formulas are custom-prescribed and paid for in advance, we cannot issue refunds. We recommend discussing any concerns with your practitioner to adjust your future formulas.